Thanks to our continued growth here at Beep! (think super-geek mothership), we’re going places and on the lookout for an Account Manager to join our humble, hard-working team.

We are a dynamic, fast-growing creative agency based in the UK, but most of our clients are based in the heart of Silicon Valley. Collectively we embrace innovative technology and beautiful design to bring ideas to reality. Our creative toolkit and technical stack allow us to break the rules and build new and exciting brands, platforms, and all sorts of visually stunning experiences.

So, what are we looking for?

As Account Manager at Beep, we’re looking for an abundance of positive energy. An inspiration who will take our client experience to new heights. You’ll join a kick-ass team of superheroes, each with their own strengths and powers. Feeding off each others’ talent and our clients’ challenges, you will slot right in and level up our creative excellence around the world.

In short, you are natural at organising clients and agency teams to generate exceptional results while building an effective, efficient, and consistent client experience.

Essentials

• Responsible for building and maintaining an indispensable client experience, managing authentic relationships with our global client portfolio
• Organise and lead client meetings, connecting Poole to Silicon Valley, to ensure everyone is always well informed, following up on important actions and sharing feedback with the studio
• Work closely with our production manager to ensure all projects, from conception to completion, are moving through the studio and are delivered on time, on budget and exceed client expectations
• Collaborate with our designers and technical teams to ensure projects are scoped and planned correctly, offering guidance and support throughout, to achieve our clients’ goals
• Prepare clear and concise briefs for new requests or projects, demonstrating an understanding of your clients’ business and their challenges
• Stay on top of weekly status reports, manage budgets and play a key role in identifying opportunities to grow and evolve our client accounts
• Contribute to the continual review of internal processes and procedures to ensure we are offering the best experience
• Support our Client Services Director in achieving objectives.
• Familiar with Slack, Jira, Google Workspace, and other similar project/time management tools
• Have at least 3 years of agency experience in an accounts role.

Other superpowers

• You are a super positive, energetic, and friendly person and have pride in your work
• You thrive on embracing any challenge with a positive can-do attitude
• You are a bit of a nerd and love hearing about new technologies
• You align with our company values: Humble, Authentic, Curious and Kick-Ass

Nerds with benefits

• Flexi-Fridayâ„¢
• 28 days holiday plus we close the studio at Christmas
• Pension plan, sick pay and strong remuneration package
• Kit: Macbook Pro, magic mouse and keyboard
• Pizza, coffee and other goodies on the house
• Regular team socials, events and quarterly all-hands sessions

Important details

Hiring Process
Our company may be small, but hiring is a big deal for us. We take a very thorough approach to finding the right fit for both our business and our people. Our hiring process includes in-depth interviews with different team members to give you and us as much insight as possible. We respect your time and appreciate your participation in our mutual goal to help you find the ideal position for your skills and strengths.

Embracing Diversity
We all come with our own quirks that make us unique. We thrive on that, we embrace what’s ‘different’, it’s a big part of who we are. Beep does not discriminate and will welcome anyone to apply who fits the right mindset, attitude, and energy that we all feed on as a team.